How we collect, use, and protect personal information submitted through this website.
This website, shahnexus.com.au (the site), is operated by Shahwaiz Imran trading as ShahNexus Solutions (ShahNexus, we, us, our), a sole trader based in Melbourne, Victoria, Australia. ABN 22 830 676 605.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent they apply to us. This policy explains what we collect through the site, why, and what choices you have.
This policy applies only to personal information collected through this site. Other websites we link to are operated by third parties and have their own privacy policies, which we do not control and are not responsible for.
We collect the information you choose to enter into our enquiry forms — the general contact form, the Student-preneur application form, and the "build your own bundle" enquiry form. Depending on the form, that may include:
Please only include information that is relevant to your enquiry, and do not send us anyone else's personal information, or anything confidential, without the right to do so.
The site does not have user accounts or logins, and we do not collect payment card details through the site.
Our hosting and form providers may automatically record standard technical data such as your IP address, browser type, device information, and the pages you request, for security, troubleshooting, and operational purposes. We do not use advertising or analytics cookies; any cookies set through the site are strictly functional.
We use the information you submit only to:
We do not sell, rent, or trade your personal information, and we do not disclose it to third parties for their own marketing.
Our enquiry forms are processed and delivered to us by Formspree, a third-party form service. Information you submit through a form is transmitted to and stored on Formspree's systems, which are located outside Australia, including in the United States. By submitting a form, you consent to that overseas disclosure and understand that overseas recipients may not be subject to laws that give the same protection as the Australian Privacy Principles. Formspree's handling of data is governed by its own privacy policy.
We may also disclose your information where we are required or authorised to do so by law, or to establish, exercise, or defend a legal claim.
We take reasonable steps to protect the information we hold from misuse, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Any information you send to us over the internet is sent at your own risk.
We keep enquiry information only for as long as we reasonably need it for the purpose it was provided and for legitimate business record-keeping, after which we delete or de-identify it.
You can ask us what personal information we hold about you, and ask us to correct it, by emailing hello@shahnexus.com.au. We may need to verify your identity first. We will respond within a reasonable time. If we decline a request, we will tell you why.
As noted above, form data is processed by Formspree in the United States. Our website hosting provider may also store technical logs outside Australia [provider and location to be confirmed].
If you believe we have breached the Australian Privacy Principles, please contact us first at hello@shahnexus.com.au so we can try to resolve it. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The current version is always published on this page with its "last updated" date. Continued use of the site after a change means you accept the updated policy.
Questions about this policy or your personal information: hello@shahnexus.com.au.